Today I unlocked my new phone. I guess Cingular phones come locked to the Cingular network until you request them to be unlocked after 6 months. I thought it would be cool to use prepaid SIM cards from other networks, but this would not be possible with a locked phone.
Here is my Sony Ericsson S710a and the SIM card:
Since the phone is still less than 6 months old Cingular was reluctant to provide me with the details of how to unlock my phone. I told the person from their support desk that I frequently travel out of country and using prepaid cards from Canada was a condition of my switching service to Cingular from Verizon.. this seemed to make things easier.
My first conversation with Cingular about unlocking my phone was last Wed, the day after I bought it.. I was told that the approval process could take a day or two and it would likely be Friday or Monday before I get a callback. Tuesday came and went with no callback so I called them back yesterday. Yesterday their ticketing system told the customer service rep that I was indeed approved and all I needed was the unlock code. The rep told me that once I find a replacement SIM card I could just replace the existing one and the next time the unit is powered on I would be prompted for the code.
Today a coworker of mine brought in a spare card from T-Mobile for me to try. Unfortunately simply replacing the SIM card only informed me that I needed to insert a valid SIM card. I called Cingular back and was given new instructions for this phone, they are as follows:
- Power off phone
- Remove battery
- Remove old card
- Insert new card
- Power on phone
- Press left arrow
- Press star twice
- Press left arrow again
- Display will indicate “ME LOCK”
- Wait 3 seconds
- Select network (will have a lock next to it)
- Select YES
- When prompted if you want to unlock select YES
- You will be prompted for NCK Unlock Code
- Enter 16 digit code
- Select YES
The above procedure is what they told me to do, I believe that some of the actual text to the prompts varied some, but they were close.
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